AI business operations consulting · Maryland & DCWe do the work.
Isaac & Co. Consulting is an AI business operations consulting firm for growing businesses across Maryland, Washington, DC and the DMV. Most AI consultants sell you the platform. None of that is your problem. Your problem is that four people spend their mornings on something that should run by itself.
How we are built
The other way around.
What it runs on is our concern, not yours.
Isaac and Co. is built the other way around. We start from where your hours are going, build the system that removes the work, and hand it over.
We take a small number of clients at a time. Some stay with us on retainer, others bring one defined piece of work and we build it. Where it is ongoing, a change gets turned around in days rather than quoted as a new project.
Either way, we care whether the thing is still working six months later.
What we build
What does an AI operations consultant do?
Many consultants sell a platform or teach a workshop. We build the system, so work that took your team hours takes minutes, or does not need them at all.
AI agents for small business
Not a chatbot that answers questions. An AI agent is assigned a role, like booking and intake, inventory alerts, recurring reports or internal communication, and runs it start to finish. It brings in a person only when it should.
SOP development and process documentation
Most businesses run on knowledge that lives in three people's heads. We map your processes, write standard operating procedures your team will actually open, and automate the steps that never needed a person.
Custom business dashboards and internal tools
One screen that shows what needs your attention today, built on live data from the systems you already pay for, with alerts that fire before a problem gets expensive.
File organization and records management
We audit your documents, build a folder and naming structure your team can follow, organize it for you, and set up automation that files new work as it arrives.
What makes Isaac & Co. different
Five things that do not change between clients.
Hours before tools
We start from where your time is going, not from a platform we were already planning to sell you.
Tested on real work
Built and tested against your actual operations, so broken buttons and failed calls get caught before you find them.
You hold the keys
Your team is trained and takes ownership. Nothing is locked behind us.
Honest scope
If there is nothing worth building, we say so on the first call.
Still working later
The measure is whether it is still running six months after hand-off, not whether the demo went well.
Who we build for
Different rooms, the same question.
Business process automation for restaurants, nonprofits, disability service providers and growing businesses across Maryland and DC. The details change from a kitchen to a provider agency. The question we ask does not: what is your team doing by hand that a system should be doing?
Start here
Tell us where the hours are going.
A short call to find out whether there is something worth building. If there is not, we will say so.
Book a callOr email zuleema@isaacandco.co